Are you considering hiring a commercial cleaning company for your facility? Great idea! Hiring a commercial cleaner can help minimize your staff’s stress and give you the confidence and peace of mind knowing you have a properly cleaned facility. To help you choose the right company, we’ve created a list of questions to ask before hiring a commercial cleaning company. These questions are the fastest way to find the best fit cleaner for you.
What services do they offer?
You will want to make sure that they can provide all the services required for your facility. A particular company might seem like a good fit, but then you find out they only offer window cleaning.
If you are looking for a complete cleaning, you will have to hire multiple companies, which will be a hassle monetarily and practically. It is best to confirm that the company you plan to hire can address all the unique cleaning needs for your specific facility type.
What are their rates?
A cleaning company may offer all the services you need, but they might be out of your budget range. One of the reasons to hire a commercial cleaning company is to help save time and money, so you will want to make sure you understand their pricing model.
Several factors can contribute to the overall cost of a cleaning company’s services, such as square footage, number of windows, type of floor, etc.
Does the company provide cleaning supplies and equipment?
A reliable and trustworthy cleaning company knows how to do the required job efficiently and effectively with their own supplies. Commercial cleaning companies generally hold a much higher standard of cleaning and use more advanced, efficient, and high-quality cleaning implements.
A cleaning company that brings their own cleaning equipment saves you the cost of buying cleaning supplies while giving your building access to superior cleaning.
When are their services available?
Even if a cleaning company is affordable, efficient, and meets all your needs, a fundamental scheduling conflict can ruin the entire experience. For example, for industries that stay open later into the evening, like restaurants, a cleaning company that only provides services during regular workday hours will not be a feasible option.
If a cleaning company does not offer its services on weekends, industries like K-12 education that are open during the week will find it challenging to work with them. It’s also important to know how a company will be communicating with you and how quickly you will receive an answer to any questions that may arise.
Is the business insured?
In the cleaning world, accidents happen. People fall, windows break. When accidents happen, it is important to know that you will not be held liable for damages. Do not be afraid to ask for proof of insurance as it can save you financial and legal troubles in the future.
Never hire any vendor or service that does not have insurance. Secondly, references will give you that added level of assurance that you’re hiring a quality team capable of handling all of your office cleaning needs.
How does the company screen their employees?
It is more than reasonable to want to confirm that the people who will be inside your facility have clean backgrounds. At a minimum, any commercial cleaning company should screen their employees for drug use and make sure they do not have a criminal background.
What quality assurance methods does the company have?
An important question to ask is what type of quality assurance measures the company has to learn how the company manages the quality of work done by their employees.
A dependable cleaning company should perform regular inspections to confirm the quality of work done. With the number of apps and software available for just this reason, there is no excuse for a commercial cleaning company not to have several layers of quality assurance in place.
If a company is not carrying out regular inspections at a minimum, you may want to consider hiring another company.
Integrity Janitorial Cleaning Services – Your Trusted COVID-19 Janitorial Specialist
The above list of questions to ask before hiring a commercial cleaning company is a good start. We’re always proud to share our answers to these questions and more with prospective and existing clients. Contact us today to learn more about our team and how we can provide you with the high-quality, reliable, and honest commercial cleaning services you need, including our COVID-19 Deep Cleaning Solutions.
